Frequently Asked Questions
What is the Product Replacement / Return Policy?
Please check your product in front of the delivery man and return it immediately if you want to. Message us on WhatsApp or Facebook Messenger with the order and delivery invoice proof and proper photos of the product for the exchange issue.
Will you restock an item indicated as "Stock Out"?
We regularly restock popular items. If a product is marked as "Stock Out," it may become Available again Soon. To stay updated, please check back frequently or contact us directly—we’ll be happy to notify you once it’s restocked.
What is the estimated delivery time?
🚚 Delivery in 3–5 working days!
Inside Dhaka: Fast delivery within 2–4 days.
Outside Dhaka: Usually takes 3–6 days.
We’ll keep you updated every step of the way! 💌
Can I cancel or change my order after placing it?
Yes, but only if the order hasn’t been shipped yet. Please contact us as soon as possible.
What if I receive a damaged or Wrong product?
Please check your parcel in front of the delivery Man before He leave.
If you find any issue (damaged or wrong product), contact us immediately while the delivery man still present. This helps us verify and resolve the issue quickly.
Don’t forget to take a photo or video as proof. We’re here to Help!📦
I'm having trouble accessing the website. What should I do?
We’re Sorry to hear that! 😔
If you’re having trouble accessing our website, please try the following:
✅Refresh the page or try again after a few minutes
✅Clear your browser cache Or Try using a different browser or device
✅Make sure your internet connection is stable